How to change your email password

This guide will walk you through the steps required to change your email password.
Note : This guide includes multiple versions to support cPanel + Windows Hosting Clients - use the appropriate version according to your Hosting package.

Change your email password on cPanel Hosting

Log on to the Absolute Hosting Client Service Area
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Click the Services icon
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Click cPanel Web Hosting service relating to the email account you wish to change on the My Products & Services page(Tip : You can filter your hosting products by typing SSD into the search bar) 
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Click the Email Accounts icon located within the Quick Shortcuts section on the Product Details page
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Click the Manage button to the right of the email account you wish to perform a password for on the cPanel Email Accounts Page
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On the Manage Email Account page, type a new email password within the Security Section
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Scroll down to the bottom of the Manage Email Account page and click the Update Email Settings button
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You have successfully changed your email password!
You will now need to update the password on your email client in order to send and receive email using the updated credentials.

If your device attempted to connect to the mail server immediately after changing your password it is possible that your IP address was blocked on the server and will need to be unblocked before you can send and receive email. Follow the steps provided within the Unblock or Unban a blocked IP on cPanel knowledge base article

Change your email password on Windows Hosting



Log on to the Absolute Hosting Client Service Area
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Click the Services icon
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Click Windows Web Hosting service relating to the email account you wish to change on the My Products & Services page(Tip : You can filter your hosting products by typing SSD into the search bar) 
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Click the Email Accounts icon after scrolling to the Manage Your Windows SSD Hosting Package section on the Product Details page
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Click the Padlock icon located to the right of the email account you wish to perform a password for on the Email Accounts page
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On the Change Password popup, type a new email password, confirm the password and press the Save Changes button
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You have successfully changed your email password!
You will now need to update the password on your email client in order to send and receive email using the updated credentials.

If your device attempted to connect to the mail server immediately after changing your password it is possible that your IP address was blocked on the server and will need to be unblocked before you can send and receive email. Follow the steps provided within the Unblock or Unban a blocked IP on SmarterMail Email Servers knowledge base article

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