Domain Status Showing as "Inactive" in DNS Manager
This guide explains why your domain may display a "Status: Inactive" notification in the Client Services Area DNS Manager.
The "Status: Inactive" notification will be displayed when the domain name added to the DNS Manager is not making use of the below name servers:
Nameservers
- ns4.mydnscloud.com
- ns3.mydnscloud.com
- ns2.mydnscloud.com
- ns1.mydnscloud.com
If you would like to manage your domain DNS via the Client Service Area DNS Manager, you will need to update your domain name servers to the ones listed above.
Please follow the below guide to update your domain name servers:
NOTE: If you are seeing the "Status: Inactive" notice but your domain name is making use of the correct name servers listed above, please ignore the "Inactive" notification as it will unfortunately take quite some time for the status to change to "Active".
