For your security we do not encourage or recommend sending sensitive information via email and where possible will attach the information to the sensitive data section of the ticket.
To view sensitive information added to a ticket use the steps below
Log in to the Absolute Hosting Client Service Area
Click on Tickets to view your open tickets
On the My Support Tickets page, click the ticket you wish to view and respond to
Click the View Sensitive button on the View Ticket page to view sensitive information added to the ticket
A new View Sensitive Data pop opens showing a list of data attached to the ticket
- sensitive, username, password
- 3 Users Found This Useful
