How to request a move of services between Absolute Hosting Accounts

It is possible to have services and domains moved from one Absolute Hosting Account to another provided that :

  • Both parties provide written consent to the change of ownership.
  • The gaining party agrees to the Absolute Hosting Customer Service Agreement, Absolute Hosting Fair Usage Policy, Absolute Hosting Terms and Conditions, Absolute Hosting Acceptable Use Policy and where applicable, the Absolute Hosting Reseller Agreement.
  • There are no outstanding invoices due for the services or domains which intend to be moved.
  • The gaining party pays all fees relating to the move of services.

To request a move of services, the current Account Holder must :

Create a new support ticket detailing the services and domains that must be moved and to which account - use the client code of gaining account.

To accept the move of services, the gaining Account Holder must :

  • Create a new support ticket detailing each of the services and domains that they agree to take over,
  • Confirm acceptance of the Absolute Hosting Customer Service Agreement, Absolute Hosting Fair Usage Policy, Absolute Hosting Terms and Conditions, Absolute Hosting Acceptable Use Policy and where applicable, the Absolute Hosting Reseller Agreement.
  • Provide a certified copy of their ID and company documents.
  • Order and pay for Account Admin Fee

If services are being moved to another hosted platform, the gaining account holder must order and pay for the Internal Migration of services

  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

How to initiate a service cancellation

To initiate the cancellation of a service with Absolute Hosting log in to the client service area...

How to upgrade a web hosting package

To upgrade your existing web hosting package with Absolute Hosting log into the client service...

How to add a Contact / Technical Contact to your account

Follow the below steps to create an invite to add a contact to your account.    Log into...

How to resend a verification SMS on the Verify Account with SMS Function

SMS Verification is required when creating a new account with Absolute Hosting or changing your...

How to enable Two Factor Authentication on your Absolute Hosting Account

Log in to the Absolute Hosting Client Service Area Once logged in to the Client Service Area,...