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503 valid RCPT command must precede DATA SMTP Error

503 valid RCPT command must precede DATA Error occurs when the mail client attempts to send an...

550 Authentication is required for relay

550 Authentication is required for relay error when sending email from your email accountA 550...

550 From domain must match authenticated domain

550 From domain must match authenticated domainA 550 From domain must match authenticated domain...

550 Sender is not allowed

550 Sender is not allowedA 550 Sender is not allowed error occurs when a sender or domain name...

554 Sending address not accepted due to spam filter

A 554 Sending address not accepted due to spam filter error is received when a remote SMTP server...

Common issues experienced when setting up email accounts

Below we'll assist with the most common issues experienced when setting up your mail application...

Configuration of email accounts

Before continuing with this article please note that if you have failed to setup your email...

Diagnosing email account setup issues

When requesting assistance with email account setup issues it is important that you supply us...

Diagnosing email delivery issues

When requesting assistance with email delivery issues it is important that you supply us with...

How to adjust MagicSpam Pro Spam Settings for your domain

If you experience issues where a legitimate senders email is being flagged as spam and delivered...

How to manage a compromised email account

If you have received an email from us regarding a mail account that has been suspended due to...

How to setup MX Records when using Cloudflare

This guide will assist with managing your MX records when your domain uses Cloudflare services...

Message has lines too long for transport - How to resolve

If when sending emails from within Outlook you receive a bounce error of "message has lines too...